Privacy Policy & Terms

1. Data Controller

R&H Dental Marbella, located at Avenida Ricardo Soriano 54, 29601 Marbella, Málaga, Spain, is the data controller responsible for your personal data. You can contact us at info@rhdentalmarbella.com or by calling (+34) 952 81 44 44.

2. Information We Collect

We collect the following types of personal data:

• Contact information — name, email address, telephone number, provided when you book an appointment or submit a form on our website.
• Health information — dental and medical history, treatment records, X-rays, and clinical notes, collected during consultations and treatments.
• Technical data — IP address, browser type, and pages visited, collected automatically through cookies and analytics.

3. How We Use Your Data

We use your personal data to:

• Schedule and manage your dental appointments
• Provide dental treatment and maintain your clinical records
• Communicate with you about your appointments and treatment plans
• Comply with legal and regulatory obligations (including Spanish health regulations)
• Improve our website and services through anonymised analytics

4. Legal Basis for Processing

We process your data under the following legal bases (GDPR Article 6):

• Consent — when you submit a contact or booking form
• Contractual necessity — to provide the dental services you have requested
• Legal obligation — to comply with Spanish health and tax regulations
• Legitimate interest — to improve our services and communicate with you

5. Data Sharing

We do not sell your personal data. We may share your data with:

• Dental laboratories (for the manufacture of crowns, veneers, and other prosthetics)
• Insurance companies (at your request, to process claims)
• Legal authorities (when required by law)
• IT service providers who help us maintain our systems (under strict data processing agreements)

6. Data Retention

We retain your clinical records for a minimum of 5 years after your last treatment, in accordance with Spanish healthcare regulations. Contact form submissions are retained for up to 2 years. You may request deletion of non-clinical data at any time.

7. Your Rights

Under the GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data (subject to legal retention requirements)
• Restrict or object to processing
• Data portability
• Lodge a complaint with the Spanish Data Protection Agency (AEPD)

To exercise any of these rights, email us at info@rhdentalmarbella.com.

8. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can manage your cookie preferences through your browser settings. Essential cookies are required for the website to function properly.

9. Website Terms of Use

The content on this website is provided for informational purposes only and does not constitute medical advice. Treatment outcomes vary between patients. All prices displayed are indicative and may be subject to change. A personalised quote will be provided during your consultation.

All content, images, and branding on this website are the property of R&H Dental Marbella and may not be reproduced without written permission.

10. Contact

For any privacy-related enquiries, please contact:
R&H Dental Marbella
Avenida Ricardo Soriano 54, 29601 Marbella
Email: info@rhdentalmarbella.com
Phone: (+34) 952 81 44 44